Last Updated: April 3, 2023
At Sailova, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the personal information of our users ("you" or "your") when you access or use our platform and services (collectively, the "Sailova Platform"). By using the Sailova Platform, you agree to the collection and use of your personal information in accordance with this Privacy Policy.
Information We Collect
When you use the Sailova Platform, we may collect the following types of information:
- Personal Information: This includes any information that can be used to identify you, such as your name, email address, phone number, postal address, and payment information.
- Usage Information: We automatically collect information about how you interact with the Sailova Platform, such as the pages you visit, the time you spend on the platform, and the actions you take on the platform.
- Device and Technical Information: We may collect information about the device you use to access the Sailova Platform, such as your device's model, operating system, browser type, IP address, and other technical information.
- Location Information: We may collect information about your location when you access or use the Sailova Platform. This may include your IP address, GPS data, or other location-based information.
- Cookies and Similar Technologies: We use cookies, pixel tags, and other tracking technologies to collect information about your usage of the Sailova Platform, to personalize your experience, and to provide targeted advertisements. You can learn more about how we use cookies and similar technologies in our Cookie Policy.
How We Use Your Information
- We use the information we collect for various purposes, including:
- To provide, maintain, and improve the Sailova Platform;
- To process transactions and payments for services you request;
- To communicate with you about your account, bookings, or any inquiries you may have;
- To personalize your experience on the Sailova Platform, such as by providing tailored content and recommendations;
- To monitor and analyze usage and trends of the Sailova Platform;
- To detect, prevent, or investigate security breaches, fraud, or other illegal activities;
- To enforce our Terms of Service and other agreements;
- To comply with applicable laws, regulations, and legal processes; and
- For any other purpose with your consent.
How We Share Your Information
- We may share your personal information with third parties under the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, analytics, marketing, and customer support.
- Partners: We may share your information with our yacht rental partners to facilitate bookings and provide the services you request.
- Legal Requirements: We may share your information if required to do so by law or in response to a court order, subpoena, or other legal process.
- Protection of Rights: We may share your information to protect the rights, property, or safety of Sailova, our users, or others.
- Business Transfers: In the event of a merger, acquisition, or other business transaction involving Sailova, your information may be transferred to a new entity.
- With Your Consent: We may share your information with third parties when you give us your consent to do so.
How We Protect Your Information
We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
Your Rights and Choices
- Access and Correction: You have the right to access, update, or correct your personal information held by Sailova. You can do this by logging into your account and updating your profile, or by contacting us at diego@hotellibro.com.
- Deletion: You have the right to request the deletion of your personal information held by Sailova. Please note that deleting your information may affect your ability to use the Sailova Platform and the services offered. To request the deletion of your information, please contact us at diego@hotellibro.com.
- Opt-Out: You have the right to opt out of receiving marketing communications from Sailova. You can do this by clicking the "unsubscribe" link in any marketing email you receive, or by contacting us at diego@hotellibro.com.
- Cookies: You can control or disable the use of cookies and similar technologies through your browser settings. Please note that if you choose to disable cookies, some features of the Sailova Platform may not function properly.
- Do Not Track: Some browsers offer a "Do Not Track" feature that sends a signal to websites you visit indicating that you do not want to be tracked. Sailova does not currently respond to "Do Not Track" signals.
International Data Transfers
Sailova is a global company, and your personal information may be transferred to, stored, or processed in countries outside of your country of residence. By using the Sailova Platform, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.
Third-Party Links
The Sailova Platform may contain links to third-party websites or services. This Privacy Policy does not apply to the information collected by these third parties, and we encourage you to review their privacy policies before providing them with your personal information.
Children's Privacy
The Sailova Platform is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws and regulations. When we make changes to this Privacy Policy, we will update the "Last Updated" date at the top of this page. Your continued use of the Sailova Platform following the posting of an updated Privacy Policy constitutes your acceptance of the changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or the collection, use, or protection of your personal information, please contact us at diego@hotellibro.com.